1ISA Data Privacy Notice

We are committed to protecting your privacy in accordance with Republic Act 10173 (“Data Privacy Act of 2012”), its implementing rules and regulations, and other applicable laws of the Republic of the Philippines. We assure you that any information you communicate to us is protected.

When and What Personal Information We May Collect

When you avail or use our products or services, and/or access our online systems, we may collect your personal information, such as but not limited to your:

• name, gender, nationality, birthdate, address, and contact details;
• transaction history and account activities including dealings and interactions with third parties;

In addition, we may use “Google Analytics” to collect information about the visitors accessing our websites.

Google analytics collects information on the IP addresses, geolocation, frequency, pages accessed, web browser information, and previous sites accessed prior to visiting our website. We may use such information to improve the performance and content of its websites.

Use and Processing of Your Personal Information

We may use your personal data for various purposes, including but not limited to:

• Know-Your-Customer examination/investigation or client identification related activities; evaluating and/or processing your transactions; addressing your inquiries, concerns or complaints, and providing product and/or service related upport; performing activities that you have consented to; and performing such other activities permitted by law;

Data Sharing

We ensure that only authorized personnel will have access to your personal information. In addition, with your consent, we may share your information with partner corporations or affiliates that have availed of our services to provide certain products and services to you. Such data sharing activities shall be done in a manner that is compliant with the Data Privacy Act of 2012 and under an obligation of confidentiality.

Data Retention

We may retain, process, update and/or share your personal information for as long necessary for the fulfilment of the purpose for which it was collected and such other purposes that you may have consented to from time to time, or as required by pertinent laws and regulations.

Privacy inquiries, requests, and concerns

For your data privacy inquiries, requests or concerns, you may email us at [email protected]